Our Happy Customers!

First off, it's nice to get continuity in dealing with a business. The few minor issues that we've had with the system, the same gentlemen (Randy) comes out. He's knowledgeable, courteous and neat. Takes the time to explain what is going on and why.

That aside, I love having my house on a whole home filter. My garden never looked better and I can smell all of the chemicals in the water at other locations. Well worth it.

Josh was wonderful, polite, kind and very knowledgeable. He was on time and answered all of our questions about the product and the company. We will continue to work with this company, thank you so much Josh for a wonderful customer service experience.

The tech arrived on time according to the new tracking device (app), that was texted to me. He was very professional and knowledgeable. Although I've had my systems for a few years, he was able to provide me with additional pointers for upkeep and maintenance on my system. He also talked to me about the additional programs that the company now offer, ie plumbing, etc. I will definitely keep this in mind. I appreciated the advice about my water heater too. Although it wasn't in his scope of duties he shared valuable information with me. Thanks. I appreciate that. Definitely a good experience today with a great technician.

Randy is an excellent technician very professional and he takes the time to explain every aspect of filter system, how it's working and if any additional services is needed. He has service my system since installation and have had no problems. 5 STAR Svc rec'ed from Randy.

Sergio is awesome! Incredible efficient, reasonable, and fair pricing and highly experienced. So personal even sends a short description of the technician and picture. I would highly recommend BFW plumbing for all your needs!

We had a remodeling job that required a plumber with a certain skill set and patience . We contacted Plumbing by BFW and the receptionist was polite patient understanding and professional she is the initial reason I decided to go with this company. They send reminders once you schedule an appointment and on the day of, a text message is sent with a picture of the technician and a mini bio introduction. This was a plus all the way around. Our technician was Sergio he arrived on time was very knowledgeable and explained in detail the things that he would do. He gave us a quote . He is the second reason we went with this company. Through out the project process he and his assistants were understanding and answered any questions. We did have some minor hiccups. but he either explained to us why it couldn't be done or suggested a different way. any issues brought to his attention was fixed right away Upon completion we received the invoice which was what he quoted. We were very pleased with his work and we appreciate his patience. His work was impeccable and he did a great job. We will definitely use him and this company for our business and personal jobs in the future and would recommend him and this company. Thank you

Although it wasn't an emergency service, they were able to get a technician to my house in less than 24 hours! Our technician was Tim P. and he was great! He worked quickly, answered all of my questions, made suggestions about how to improve the overall condition of our plumbing, and was very friendly and professional. The cost for the service was very reasonable and a little less than I had expected. I would highly recommend Plumbing by BFW to any of my family and/or friends.

Tim was very professional and courteous. He quoted a fair price and was true to the quote. He did a fantastic job! We will definitely call BFW again in the future.

The team that came to our residence was awesome! Both men were very knowledgable and informative. They were determined to help us and willing to answer all of our questions. I would certainly refer them to anyone in need of a water line issue. I believe their names were Tim and Bret.....great work guys!!!